Managed Support

We provide website maintenance and managed IT support for Maltese businesses. Updates, backups, monitoring, and SLA-backed response times come on a monthly retainer, so your website and software stay live and safe.

Website Maintenance Services in Malta

We provide website and software maintenance for Maltese businesses on an ongoing retainer, so your site stays updated and backed up instead of only getting fixed when something breaks.

Website updates and patches

We apply CMS, plugin, and theme updates, test the site after each round, and fix anything a patch breaks. WordPress website maintenance services are included in every plan.

Great for businesses that dread the update that breaks the site.

Backups and restore

Scheduled backups stored away from your own server, with a tested restore path. If the site fails, we bring it back from the last good copy.

Great for shops and booking sites where a lost day of data costs real money.

Uptime and performance monitoring

Round-the-clock website monitoring that alerts us when the site slows or goes down, so problems get fixed before your customers notice.

Great for restaurants and retailers that take orders and bookings after hours.

Security updates

Security patches and website security updates applied as soon as they are released, with checks for known issues and a clean-up if a site has been hit.

Great for businesses that hold customer details and cannot afford a breach.

Monthly reporting

A short report each month covering what was updated, uptime, backups, and what we recommend next, all in plain language.

Great for owners who want proof the retainer is doing its job.

Why Choose Our Managed Support

As a managed service provider in Malta, we run web maintenance services on retainer with written response times. These are the habits that keep your website and software healthy between visits.

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One retainer, predictable cost

You pay a fixed monthly amount for managed support instead of surprise invoices each time something breaks.

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SLA-backed response times

Every plan carries a written service level agreement with stated response targets for incidents, so you know how fast a fix will start.

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Proactive monitoring

We watch the site around the clock and fix slow pages, failed backups, and expiring certificates before customers see them.

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A team that knows your stack

WordPress, common CMS platforms, and custom business software. Our software support services start with your engineer already knowing the setup, so fixes do not begin with a discovery tour.

Managed Support Plans

Indicative pricing for managed IT services from a Malta-based website maintenance company. Every retainer covers updates, backups, monitoring, and a named contact, with an SLA on response times.

Starter

From €95 per month

A managed retainer for one website, so updates and monitoring happen without you having to remember to ask.

  • CMS maintenance and plugin updates each month
  • Weekly backups with restore testing
  • Round-the-clock website monitoring
  • Security patch management
  • Monthly report of work done
  • Email support on business days

Final price confirmed after a free consultation.

Most Popular

Business

From €290 per month

For websites and apps where downtime costs money. Faster response times, daily backups, and proactive fixes before customers notice.

  • Everything in Starter
  • Priority updates within 2 business days
  • Daily backups with test restores
  • Performance checks and fixes
  • SLA with 4-hour incident response
  • Direct line to your account engineer

Scoped after a look at your current setup.

Multi-Site

Custom quote

Managed support across several websites, apps, or software systems with a single contact and one combined report.

  • Coverage for multiple sites and apps
  • Custom SLA per system
  • Combined monthly reporting
  • Priority emergency line
  • Quarterly review of the whole setup

Quoted case by case after we review what you run.

Website Maintenance Plans

Website maintenance packages for Maltese businesses that already have a site and want someone else keeping it updated, backed up, and secure. WordPress maintenance plans are available for WordPress sites.

Standard

From €75 per month

Website maintenance for small sites: monthly updates, backups, and monitoring so nothing quietly breaks.

  • Monthly CMS and plugin updates
  • Weekly off-site backups
  • Uptime monitoring with alerts
  • Website security updates
  • Monthly summary report

Final price depends on the site and how much changes each month.

Most Popular

Priority

From €180 per month

For business sites that cannot sit broken for long. Faster fixes, daily backups, and monitoring that pages us when something fails.

  • Everything in Standard
  • Same-day fixes for urgent issues
  • Daily backups with test restores
  • Security updates on release day
  • Quarterly site health check

Scoped after a review of the site.

Custom SLA

Custom quote

For eCommerce, booking sites, and software platforms that need guaranteed response times and a written SLA.

  • Written SLA with response targets
  • Monitoring across the full stack
  • Patch and update scheduling
  • Disaster recovery plan
  • Quarterly planning session

Quoted case by case.

What's included with every plan

Whichever retainer you pick, these basics come as standard.

Free consultation

A first call where we look at your website or software, check what is already covered, and agree what the retainer should include. No cost and no obligation.

Onboarding audit

When you join, we review the site and record what is installed, what is outdated, and where the risks are. That baseline drives the first months of work.

Your accounts stay yours

Hosting, domain, and admin access stay in your name. We work on them, we never lock you out, and the handover is clean if you leave.

Direct contact

You deal with the same engineer each time, someone who already knows your site and its history.

Free consultation

Not Sure What You Need?

That's totally fine! Let's have a chat and we'll help you figure out the best solution for your business.