Privacy Policy

1. Introduction

Brainy Builds ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect information that you provide directly to us, including:

• Name and contact details (email, phone number)
• Business information you share when requesting a quote or consultation
• Communications and correspondence with us
• Cookie and usage data when you browse our website

3. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide our services
• Improve our website and user experience
• Send relevant marketing communications (with your consent)
• Comply with legal obligations
• Analyse website traffic and usage patterns

4. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience. You can manage your cookie preferences through our cookie consent banner. Essential cookies are required for the website to function; analytics and marketing cookies require your consent.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with trusted service providers who assist us in operating our website and business (e.g. hosting, analytics). These providers are contractually bound to protect your information.

6. Your Rights

Under applicable data protection laws (including GDPR), you have the right to access, correct, or delete your personal data. You may also withdraw consent for marketing communications at any time. To exercise these rights, please contact us using the details on our contact page.

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.

8. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us via our contact page.